Privacy Policy

Privacy Policy

Last Updated: August 24, 2025

Introduction

Welcome. Cyro® (“Cyro,” “Company,” “we,” “our,” or “us”) understands that your privacy is important and we are committed to safeguarding your Personal Information. This Privacy Policy explains how we collect, use, store, share, and protect the information you provide when you visit our websites, interact with our services, or purchase our products.

This Privacy Policy applies globally to our websites (including www.get-cyro.com, all subdomains, and any other portals) (the “Website”), mobile applications, and any online services or features that link to this Privacy Policy (collectively, the “Services”).

By using our Website or Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.

This Privacy Policy does not apply to products, services, websites, or content offered by third parties, which are governed by their own privacy policies.

Residents of the European Union, United Kingdom, Canada, and the United States may have additional rights under GDPR, CCPA/CPRA, or other regional laws, as explained below.

1. What Information We Collect

Information You Provide:

  • Name, email address, phone number, billing and shipping addresses

  • Account login details (username/password)

  • Payment information (processed securely by Shopify or other payment providers – we do not store card details)

  • Demographic information such as location or preferences

  • Customer support inquiries, reviews, or testimonials

Automatically Collected Information (“Usage Information”):

  • IP address, browser type, device identifiers

  • Website usage activity (pages viewed, time spent)

  • Referral URLs and exit pages

  • Approximate location (city, state, country)

  • Cookies, pixels, and tracking technologies

Third-Party Interactions:
If you connect with us through social media (e.g., Facebook, Instagram, TikTok), we may receive certain profile and usage information in line with your privacy settings on those platforms.

2. Marketing Information

  • Surveys: From time to time, we may invite you to participate in surveys.

  • Testimonials & Reviews: With your consent, we may display your reviews or testimonials along with your name or profile photo.

  • Referrals: If you use our referral features, we may collect your friend’s contact information to send them invitations.

3. Why We Collect Personal Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support and respond to inquiries

  • Improve our Services, Website, and products

  • Send marketing and promotional communications (if you opt-in)

  • Personalize your shopping experience

  • Conduct analytics and measure performance

  • Protect against fraud and unauthorized transactions

  • Comply with applicable laws and regulations

4. When We Disclose Personal Information

We may disclose your information:

  • Service Providers: To trusted partners who perform services on our behalf (Shopify, payment processors, shipping carriers, marketing platforms).

  • Legal Compliance: When required by law, court order, or to protect rights, safety, and property.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

  • With Your Consent: When you direct us to share information with third parties.

5. Aggregated Information

We may de-identify or aggregate Personal Information so that it can no longer identify you. Such information may be used for research, analytics, or business purposes.

6. Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access, correct, or delete your personal data

  • Opt out of marketing communications

  • Manage cookies and tracking preferences in your browser

  • Withdraw consent where processing is based on consent

To exercise your rights, contact us at help@get-cyro.com.

7. Retention of Personal Information

We retain information for as long as necessary to provide Services, comply with legal obligations, and resolve disputes.

8. Children’s Privacy

Our Services are not intended for children under 13 (or 16 where applicable). We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us.

9. International Visitors

If you access our Services from outside the U.S., your information may be transferred and stored in the U.S. or other countries where our service providers operate. Data protection laws may differ from those in your jurisdiction.

10. Updating Personal Information

To update or correct your information, email us at help@get-cyro.com.

11. Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Data Security and Integrity

We use commercially reasonable security measures (encryption, secure servers, limited access) to protect your information. However, no system is 100% secure.

13. California Privacy Rights (CCPA/CPRA)

California residents have the right to:

  • Know what categories of data we collect and share

  • Request deletion of personal data

  • Opt out of the sale or sharing of personal data (we do not sell your data)

  • Non-discrimination for exercising privacy rights

14. Nevada Privacy Rights

Nevada residents may opt out of the sale of their personal data by contacting help@get-cyro.com.

15. UK & EU GDPR Privacy Rights

If you reside in the UK or EU, you have the right to:

  • Access, correct, or erase your data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent

  • File a complaint with your local supervisory authority

16. Canadian Privacy Rights

Canadian residents may request access to their personal data, corrections, and information about how their data is used and shared, in accordance with applicable law.

17. Do Not Track & Global Privacy Controls

We currently do not respond to browser “Do Not Track” signals. We will honor legally required Global Privacy Control signals where applicable.

18. International Data Transfers

As a global company, your data may be transferred outside your home country. We rely on appropriate safeguards (e.g., Standard Contractual Clauses) for such transfers.

19. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the most recent changes. Continued use of our Services indicates acceptance of the revised policy.

20. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Cyro®
Email: help@get-cyro.com
Website: www.get-cyro.com